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Contents: Preface Introduction, Tom Christensen and Per LA|greid Part I NPM Processes: Driving Forces: Basic NPM ideas and their development, Jonathan Boston The political-administrative design of NPM, Peter Aucoin The relevance of culture for NPM, Koen Verhoest New public organisations: a revivalist movement, Nils Brunsson. Part II Convergence and Divergence Among Countries: NPM in Anglo-Saxon countries, John Halligan Public management reform in Continental Europe: national distinctiveness, Walter J.M. Kickert NPM in Scandinavia, Hanne Foss Hansen NPM in Asian countries, Anthony B.L. Cheung. Part III Sector Studies: Healthcare states and medical professions: the challenges from NPM, Haldor Byrkjeflot NPM, network governance and the university as a changing professional organization, Ivar Bleiklie, JA rgen Enders, Benedetto Lepori and Christine Musselin NPM ideas and social welfare administration, Richard Norman Utility regulation and NPM, Ian Bartle. Part IV NPM Features: Structural devolution to agencies, Oliver James and Sandra van Thiel Managing performance and auditing performance, Vital Put and Geert Bouckaert Managerialism and models of management, Martin Painter Privatization, Thomas Pallesen A transformative perspective on public-private partnerships, Carsten Greve and Graeme Hodge. Part V Effects and Implication of NPM: NPM and the search for efficiency, Rhys Andrews Unions, corporatist participation and NPM, Paul G. Roness NPM: restoring the public trust through creating distrust?, Steven Van de Walle Scientization, Martin Marcussen An aftermath of NPM: regained relevance of public values and public service motivation, Torben Beck JA,rgensen and Lotte BA,gh Andersen Serving the public? Users, consumers and the limits of NPM, Janet Newman Responses to NPM: from input to democracy to output democracy, B. Guy Peters Normativity and NPM: a need for some theoretical coherence, Robert Gregory. Part VI NPM and Beyond: Beyond NPM? Some development features, Tom Christensen and Per LA|greid Reinventing Weber: the role of institutions in creating social trust, Jon Pierre and Bo Rothstein Public governance and public services: a 'brave new world' or new wine in old bottles?, Stephen P. Osborne References Index.
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