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Difficult employees: a management challenge.
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Difficult employees: a management challenge. (1986)Difficult employees: a management challen…When I Say No, I Feel Guilty (1975)When I Say No, I Feel GuiltyFOUNDATION OF A COMMUNICATOR STYLE CONSTRUCT (1978)Just Say No? The Use of Conversation Analysis in Developing a Feminist Perspective on Sexual Refusal (1999)Doing Feminist Conversation Analysis (2000)
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