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Chapter 1: A Broad View of Human Capital Chapter 2: The Human Capital Crisis in the Federal Government Chapter 3: Developing a Human Capital Strategy Chapter 4: The Four Pillars of Human Capital Chapter 5: Knowledge Management: The Key Pillar in a Human Capital Strategy Chapter 6: Pillar Two: Performance Management through a Knowledge Management Lens Chapter 7: Competency Management: A Necessary Pillar in a Human Capital Strategy Chapter 8: Change Management: The Forgotten Pillar Chapter 9: Establishing Strategic Partnerships for Human Capital Chapter 10: Strategic Management of Human Capital: The Future Case Study: An Operational Study of Knowledge Management GAO Report: Human Capital: Practices That Empowered and Involved Employees
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