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Service-based Integration of IT-Innovations in Customer-Bank-Interaction · Study

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ArticleService-based Integration of IT-Innovations in Customer-Bank-Interaction

Till Moewes2011

Article2011

Service-based Integration of IT-Innovations in Customer-Bank-Interaction

Till Moewes · Thomas Puschmann · Rainer Alt

17 citations·0/0 files stored·WIRTSCHAFTSINFORMATIK

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Digital Transformation in Financial Services Service-Oriented Architecture and Web Services Service and Product Innovation

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References

2004Design science in information systems research 2000Customer Relationship Management (CRM) in financial services 2006Essential Layers, Artifacts, and Dependencies of Enterprise Architecture 2017Interaktive Wertschöpfung kompakt 2000Business Engineering 2008Unternehmensarchitektur – Literaturüberblick und Stand der Praxis 2012Introduction to Enterprise Architecture 2009Open innovation in the financial services: growing through openness, flexibility and customer integration

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2015The impact of new media on bank processes: a Delphi study

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Year2011

Typearticle

Published2011-02-16

VenueWIRTSCHAFTSINFORMATIK

ISSN-L0937-6429

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Citations17

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ShelfDigital Transformation in Financial Services

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openalex_workW1583330615

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