Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Lean Six Sigma in a service context

16 references·16 citing·45 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

2002Case research in operations management4,049 cited
1979Chief executives define their own data needs.2,815 cited
1995Total quality management as competitive advantage: A review and empirical study2,640 cited
1998Building operations management theory through case and field research1,658 cited
2010Lean Six Sigma – getting better all the time713 cited
2005The integration of lean management and Six Sigma649 cited
2006Implementing the Lean Sigma framework in an Indian SME: a case study474 cited
2009Mapping the critical links between organizational culture and TQM/Six Sigma practices358 cited
2007Six sigma in service organisations345 cited
2004Six Sigma in the UK service organisations: results from a pilot survey281 cited
2006A review and comparison of six sigma and the lean organisations220 cited
2005Implementation of TQM and lean Six Sigma tools in local government: a framework and a case study218 cited
2008Exploring the six sigma phenomenon using multiple case study evidence217 cited
2010The implementation of lean Six Sigma in financial services organizations168 cited
2005Innovation, diffusion and adoption of total quality management (TQM)

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

160 cited

2010Applying Lean Six Sigma and TRIZ methodology in banking services143 cited

Cited by

2017Application of hybrid framework to facilitate lean six sigma implementation: a manufacturing company case experience118 cited
2018How to foster Sustainable Continuous Improvement: A cause-effect relations map of Lean soft practices118 cited
2018Prioritising solutions for Lean Six Sigma adoption barriers through fuzzy AHP-modified TOPSIS framework114 cited
2021Critical review of literature on Lean Six Sigma methodology113 cited
2016Road towards Lean Six Sigma in service industry: a multi-factor integrated framework95 cited
2019Modelling the barriers of Lean Six Sigma for Indian micro-small medium enterprises93 cited
2012Towards an integrated framework for Lean Six Sigma application: Lessons from the airline industry83 cited
2018Using Lean Six Sigma to improve mobile order fulfilment process in a telecom service sector80 cited
2018Assessment of critical failure factors (CFFs) of Lean Six Sigma in real life scenario79 cited
2020Evaluating critical failure factors for implementing sustainable lean six sigma framework in manufacturing organization79 cited
2017Annotated methodological review of Lean Six Sigma77 cited
2018Impact of data-driven decision-making in Lean Six Sigma: an empirical analysis75 cited
2015Conceptualisation of Sustainable Green Lean Six Sigma: an empirical analysis75 cited
2018Lean Six Sigma implementation: modelling the interaction among the enablers71 cited
2018Improving baggage flow in the baggage handling system at a UAE-based airline using lean Six Sigma tools67 cited
2021Investigation and modeling of lean six sigma barriers in small and medium-sized industries using hybrid ISM-SEM approach67 cited