Business Intelligence and its Applications in the Public Healthcare System

Puangrat Jinpon · Mullica Jaroensutasinee · Krisanadej Jaroensutasinee

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Big Data and Business Intelligence Electronic Health Records Systems Artificial Intelligence in Healthcare

Abstract

Business intelligence (BI) has been known as a popular tool in business management and decision support systems. BI helps to transform raw data into smart information. There are many BI tools such as extract transform and load (ETL), data warehouse, online analytical processing (OLAP), and dashboard. BI tools are usually used in public health fields for financial and administrative purposes. Now BI is also helping public health organisations with diagnosing and treating patients with long term conditions and evaluating alternative treatments based on outcomes analyses. BI is composed of four steps: integration, storage, analysis, and presentation. BI usually uses a dashboard in the presentation step to deliver the information to end users. The development an effective dashboard is still a challenge. Graphical abstract

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References

2004Beyond data warehousing 2002The integration of business intelligence and knowledge management 2007A Service-oriented Architecture for Business Intelligence 2010A case analysis of Savecom: The role of indigenous leadership in implementing a business intelligence system 2010BIDM - The Business Intelligence Development Model 2008Business Intelligence Tools for Radiology: Creating a Prototype Model Using Open-Source Tools 2009Business Intelligence from Voice of Customer 2010Computational Intelligence-Based Intelligent Business Intelligence System: Concept and Framework

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2019The potential beyond IC 4.0: the evolution of business intelligence towards advanced business analytics 2018The new era of business intelligence 2015A Map for Clinical Laboratories Management Indicators in the Intelligent Dashboard

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