Some non-technology implications for wider application of robots assisting older people

Abstract

Assistive Technology (AT) for care of older people is now a major focus area for research, given the ageing of population and diminishing number of available caregivers. Robots have recently been recognized as a potential platform for remote monitoring and delivering healthcare assistance to older people. A literature search was conducted to explore potential issues and lessons learnt in similar situations. Surprisingly, the acceptance of home care technology by older people has not been a serious problem after proper introduction and training; however important practical challenges were related to privacy, autonomy and ethical responsibility. It was observed that an ethical framework for AT is virtually non-existent and is needed for people who feel vulnerable in dependent situations. A further challenge that potentially impedes AT implementation is its acceptance by the existing care giving workforce because of a perceived threat from technology to take away their jobs, add to their responsibilities and make them vulnerable to consequences borne out of a recorded human error. Aged Care Facility managers, caregivers and medical professionals have concerns, including: practical workflow adjustment, equipment maintenance, accuracy, cost effectiveness and potential for errors. International regulatory framework is generally supportive though variations exist across political boundaries. Using robot based AT solutions for elder care is desirable, and represents a promising technology option, but we must consider several non-technical implications before designing solutions.

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