Organizational Storytelling and Knowledge Management: A Survey

Kimiz Lutfiye Dalkir · Erica Wiseman

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Knowledge Management and Sharing Management and Organizational Studies Organizational Learning and Leadership

Abstract

Storytelling is increasingly being used in knowledge management (KM) projects. KM is an emerging multi-disciplinary approach that systematizes the capture, codification, sharing and dissemination of knowledge. This survey of the field takes a social constructionist approach in assessing how narrative analysis of organizational stories can provide a conceptual frameworkfor the study of organizational knowledge sharing.

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1980Qualitative research and evaluation methods 1997The Tacit Dimension 2003Qualitative Research and Evaluation Methods (3rd ed.)2012Collecting and Interpreting Qualitative Materials 1994Beginning Qualitative Research: A Philosophical and Practical Guide 2000Making Sense of the Organization 1999Grounded Theory in Practice 2001Narrative Methods for Organizational & Communication Research

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