Workflow management systems can help business goals to be achieved with high efficiency by means of sequencing work activities and invoking appropriate human and/or information resources associated with these activities. As computer networks are used more and more widely in daily work, workflow management attracts more and more attention from both industry and research communities. This paper summarizes the state of art in WfMS research, detailing some workflow-related concepts and its typologies, the WfMS reference model proposed by WfMC, and some of the current research trends and hotspots.
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