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The Functions of Institutional Research.
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The Functions of Institutional Research. (1981)The Functions of Institutional Research.Journal of Economic and Social Thought (2015)Journal of Economic and Socia…Perceived quality in higher education: an empirical study (2013)Perceived quality in higher e…Student perceptions of service quality in a multi‐campus higher education system in Spain (2010)Student perceptions of servic…The Primer for institutional research (2003)The Primer for institutional …On the nature of institutional research and the knowledge and skills it requires (1993)On the nature of institutiona…Information for decision: What's the use? (1989)Information for decision: Wha…Prospect theory: An analysis of decision under risk (1988)Institutions, Institutional Change and Economic Performance (1991)Econometric Analysis of Cross Section and Panel Data (2001)Asymmetry of the technological cycle of disruptive innovations (2020)IMPACT OF ISLAMIC BANKING INCLUSION ON SME EMPLOYMENT GROWTH IN NIGERIA (2021)The Challenges of Modern Economy on the Competencies of Knowledge Workers (2022)A Primer on Institutional Research. (1987)Organizational learning through knowledge workers and infomediaries (2005)The foundations and evolution of institutional research (2008)Will IR Staff Stick? An Exploration of Institutional Researchers’ Intention to Remain in or Leave Their Jobs (2009)A Service Quality Model and its Marketing Implications (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)Service Quality and Students’ Satisfaction at Higher Learning Institutions: The Competing Dimensions of Malaysian Universities’ Competitiveness (2011)SERVQUAL application and adaptation for educational service quality assessments in Russian higher education (2016)Planning and Control Systems: A Framework for Analysis (1965)Higher Education in Transition: A History of American Colleges and Universities, 1636-1968. (1969)Power and conflict in the university (1971)A Framework for Developing Contextual Intelligence (CI) (2005)Ethical dilemmas in sport psychology: A dialogue on the unique aspects impacting practice. (2010)The New Higher Education Professionals (2012)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Benchmarking of service quality with data envelopment analysis (2013)Effect of Service Quality Toward Student Satisfaction and Loyalty in Higher Education (2020)Role of service quality factors in word of mouth through student satisfaction (2023)Experimental and Quasi-Experimental Designs for Research (1963)The Case Study Method in Social Inquiry (1978)Information in Organizations as Signal and Symbol (1981)
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  • 1993On the nature of institutional research and the knowledge and skills it requires173 cited
  • 2010Student perceptions of service quality in a multi‐campus higher education system in Spain121 cited
  • 2013Perceived quality in higher education: an empirical study113 cited
  • 2015Journal of Economic and Social Thought50 cited
  • 2003The Primer for institutional research35 cited
  • 1989Information for decision: What's the use?16 cited

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