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Satisfacción, calidad y valor percibido en espectadores de atletismo
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Satisfacción, calidad y valor percibido en espectadores de atletismo (2010)Satisfacción, calidad y valor percibido e…Perceived Value in Sporting Events (PVSP): A Further Step for the Strategic Management (2020)Perceived Value in Sporting E…Quality in Customer Service and Its Relationship with Satisfaction: An Innovation and Competitiveness Tool in Sport and Health Centers (2019)Quality in Customer Service a…Consumer behaviour and sport services: an examination of fitness centre loyalty (2018)Consumer behaviour and sport …La percepción de calidad y fidelidad en clientes de centros de fitness low cost (2014)La percepción de calidad y fi…PERCEIVED SERVICE QUALITY, PERCEIVED VALUE AND SATISFACTION IN GROUPS OF USERS OF SPORTS ORGANIZATIONS IN SPAIN (2012)PERCEIVED SERVICE QUALITY, PE…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Customer satisfaction with services: putting perceived value into the equation (2000)Service Equity, Satisfaction, and Loyalty: From Transaction-Specific to Cumulative Evaluations (2003)Quality, Satisfaction and Customers’ Future Intention: The Case of Hotels’ Fitness Centers in Cyprus (2016)Importance-Performance Matrix Analysis (IPMA) to Evaluate Servicescape Fitness Consumer by Gender and Age (2020)A roadmap for the application of PLS-SEM and IPMA for effective service quality improvements (2022)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Effects of Service Quality and Service Convenience on Customer Satisfaction and Loyalty in Self-Service Fitness Centers: Differences between Staffed and Unstaffed Services (2023)Examining the mediating effect of multi-channel integration quality in the relationship with service quality, customer satisfaction and customer loyalty in the Saudi banking sector (2023)How Does Service Quality Improve Consumer Loyalty in Sports Fitness Centers? The Moderating Role of Sport Involvement (2023)On the Evaluation of Structural Equation Models (1988)Specificity of application of marketing in sports (2023)Second glance: exploring consumer shifts to thrift shopping and perception of second-hand fashion (2025)
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  • 2019Quality in Customer Service and Its Relationship with Satisfaction: An Innovation and Competitiveness Tool in Sport and Health Centers51 cited
  • 2012PERCEIVED SERVICE QUALITY, PERCEIVED VALUE AND SATISFACTION IN GROUPS OF USERS OF SPORTS ORGANIZATIONS IN SPAIN46 cited
  • 2014La percepción de calidad y fidelidad en clientes de centros de fitness low cost26 cited
  • 2018Consumer behaviour and sport services: an examination of fitness centre loyalty25 cited
  • 2020Perceived Value in Sporting Events (PVSP): A Further Step for the Strategic Management20 cited

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