Matching Up to the Information Society: An Evaluation of the EU, the EU Accession Countries, Switzerland and the United States

Irma Graafland-Essers · Leon Cremonini · Emile Ettedgui · Maarten Botterman

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Information Society and Technology Trends E-Government and Public Services ICT Impact and Policies

Abstract

This report presents the current understanding of the advancement of the Information Society (IS) within the EU and countries up for accession in 2004, based on the SIBIS surveys. It is intended to inform policy-makers and citizens on IS advancement, further debate and research, and improve statistical competence. In addition to focusing on basic access and usage, it benchmarks on-line applications and recommends next policy and research steps.

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