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Intercultural Encounters: The Fundamentals of Intercultural Communication
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  • 1997The development of a U.S. and generalized ethnocentrism scale306 cited
  • 2002Chinese conflict management and resolution136 cited
  • 1997Chinese Conflict Management and Resolution: Overview and Implications110 cited
  • 2003Relationships of self‐perceived communication competence and communication apprehension with willingness to communicate: A comparison with first and second languages in Micronesia78 cited
  • 1997Three cheers for language: A closer examination of a widely cited study of nonverbal communication64 cited
  • 2001“In-awareness” approach to international public relations56 cited
  • 1996Happiness56 cited
  • 2015Interpersonal communication and diversity climate: promoting workforce localization in the UAE32 cited
  • 2017INTERCULTURAL MISUNDERSTANDINGS: CAUSES AND SOLUTIONS23 cited
  • 2005Cultural Identity in Tibetan Diasporas23 cited
  • 1998The Innocents Abroad20 cited
  • 2002Intercultural Conflict Patterns and Intercultural Training Implications for Koreans19 cited
  • 2016Comparing Consumers' Value Perception of Luxury Goods : Is National Culture a Sufficiently Explanatory Factor?19 cited
  • 2002Constructing partnership: A Delphi study of shared resource management in the North Yukon.

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10 cited
  • 2012Perspectives on Intercultural Discourse and Communication10 cited
  • 2017Academic mobility and cultural change9 cited