Facilitating the Acquisition of Soft Skills Through Training

Abstract

Acquisition of managerial soft skills through training is essential and leads to better performing managers. Organizations recruiting managers would be encouraged to look beyond traditional skill-based training. The success and performance of managers depend not only on effective job-based training, but also on soft skills development. This paper offers insights into the ability to accurately assess the effectiveness of training in the soft skills arena. Contrary to the mainstream literature that focuses on hard skill development through training sessions, this paper draws attention to the capacity of training sessions to foster the soft skills required to be a competent manager.

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