What is a Public Relations “Crisis?” Refocusing Crisis Research

2010-01-19other39 citationsclosed

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Public Relations and Crisis Communication Disaster Management and Resilience Media Studies and Communication

Abstract

This chapter contains sections titled: What's in a Definition? A Crisis for Whom? A Focus on Heuristics Conclusion and Directions for the Future References

Citations in this library

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References

2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory

1999Ongoing Crisis Communication: Planning, Managing, and Responding

2006Today's Public Relations: An Introduction

2000Cultural variance as a challenge to global public relations: A case study of the Coca-Cola scare in Europe

2006Taxonomy of mediated crisis responses

2002Blowout!: Firestone’s image restoration campaign

2008Restoring a reputation: The Duke University lacrosse scandal

2008Information subsidies and agenda-building during the Israel–Lebanon crisis

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2023Finding the path beyond reputation repair: A structural topic modeling analysis of the crisis communication paradigm in public relations

2016Antecedents of Internal Crisis Communication and Its Consequences on Employee Performance