Achieving Maximum Value from Information Systems: A Process Approach

Abstract

From the Publisher: The main feature of this book is that it takes a process approach to the evaluation of information systems based on the well established paradigm of formative evaluation. Formative evaluation copes with and offers assistance in a changing environment which many information systems people regard as the most important reason why they do not always perform as well as they should. The book combines both theoretical and practical aspects of the topic in not only presenting the issues involved in formative evaluating but in providing a practical guide to how these can be resolved through setting up an active benefit realisation programme under conditions of continuing change.

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