Accessibility of Websites for People with Disabilities (PWD) in Malaysia: An Empirical Investigation

Maslina Abdul Aziz · Wan Abdul Rahim Wan Mohd Isa · Nurul Syahirah Mohd Fadzir

9 citations0/0 files storedInternational Journal on Advanced Science Engineering and Information Technology

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Digital Accessibility for Disabilities Disability Rights and Representation Usability and User Interface Design

Abstract

According to a report by Department of Social Welfare Malaysia (http://www.jkm.gov.my), there are approximately 277, 509 registered disabled people in Malaysia since November 2009. The growing number of people with disabilities in Malaysia indicates the importance of safeguarding the interest by this special underserved group in Malaysia. Thus, this study aims to investigate the accessibility of website for disabled user in Malaysia. A total of 100 websites were chosen from four Malaysia portals; (i) Malaysian Information Network on Disabilities (MIND), (ii) Malaysian Christian Association for Relief (Malaysian CARE), (iii) Kiwanis Disability Information and Support Centre (KDISC) and (iv) Hati. The study revealed several issues pertaining to website accessibility for people with disabilities in Malaysia. We end our study with few recommendations for to improve few of the accessibility criteria that may be overlooked by website developers.

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2006The disability divide in internet access and use 2006Assessing Section 508 compliance on federal e-government Web sites: A multi-method, user-centered evaluation of accessibility for persons with disabilities 2003Web accessibility in the Mid-Atlantic United States: a study of 50 homepages 2001Web accessibility for people with disabilities: an introduction for Web developers 2005Accessibility and usability of online library databases 2008Web Accessibility Evaluation 2000Evaluating web resources for disability access 2007Designing universal access: web-applications for the elderly and disabled

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