"This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive and deeply informed on topics vital to the field like power, gender, cooperation, emotion, and trust. It now sits prominently on my bookshelf." —Leymah Gbowee, Nobel Peace Prize Laureate "a standard manual for dealing with labor, commercial, international and marital disputes." --Roberts, Sam. "Morton Deutsch, Conflict Resolution Expert, Dies at 97." The New York Times, March 23, 2017, p. B15. Online version here.
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