Articlediamond2012

Promoting Better Public Services leadership: an appreciative critique

10 citations0/0 files storedPolicy Quarterly

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Public Policy and Administration Research Public Administration in Developing Nations Public Administration and Political Analysis

Abstract

The authors of the Better Public Services Advisory Group Report (the BPS report) have concluded in a refreshingly unequivocal way that, in order to create ‘a public service and state sector that is achieving value-for-money, is innovative, provides high-quality services and manages change effectively’, the task with which they were charged to investigate, ‘the single most critical driver of successful change is leadership’ (Better Public Services Advisory Group (BPSAG), 2011, pp.3, 53).

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References

2008Predictably irrational: the hidden forces that shape our decisions 2006Relational Leadership Theory: Exploring the social processes of leadership and organizing 1994Leadership Without Easy Answers 2005The Nonspread of Innovations: the Mediating Role of Professionals 2005Problems, problems, problems: The social construction of ‘leadership’2010Integrative leadership and the creation and maintenance of cross-sector collaborations 2003Managers Doing Leadership: The Extra-Ordinarization of the Mundane 2009The Other Invisible Hand

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