Electronic Information and Service Accessibility of all Indians

Abstract

The improvement of technological innovations has changed the way of information provided by the government departments to the society. The flexibility and costeffectiveness of cloud SaaS based services has made it the preferred way to give services to citizens. But many online services are not accessible to everyone, particularly people with disabilities. In India, the target of accessible egovernment services has not been achieved due to a lack of training among the employees who create the government department’s electronic content. Despite the numerous gains associated with the implementation of accessibility standards and providing the training and support needed to increase the accessibility of the electronic content they create. So that the disabled people can also access the government services easily without any barrier help.

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