Are they all the same? Benefit realisation from e-marketplaces

Abstract

This paper addresses the issue of benefit realisation from e-marketplaces and examines whether there are significant differences in benefit recognition according to the type of e marketplace used. An empirical study of two marketplaces and one buying organisation is used to analyse how the realisation of benefits may vary according to different e marketplace models. A comparison is made between an intermediary and a consortium marketplace before the benefits achieved by the buying organisation are discussed. The study found that although there were distinct differences between the e-marketplaces, many benefits are achievable from both. Benefit realisation was influenced more by the buyer's procurement strategies than by the features offered.

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