An evaluation method for Business Process Management products

Abstract

Business Process Management (BPM) is a management discipline aimed at describing and managing the business processes in an organization. The goal of Business Process Management is to achieve the organization‟s objectives by aligning the business processes with these objectives and to continually improve these processes. Even though there are many vendors that supply BPM products, there is no scientific method available today to evaluate these products and to compare them. This thesis proposes an evaluation method for Business Process Management products. This method was developed by creating a framework on BPM by analyzing the state of the literature regarding BPM. This framework contains literature and criteria that have been extracted from this literature

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