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Predicting future intentions of basketball spectators using SEM and fsQCA · Study

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ArticlePredicting future intentions of basketball spectators using SEM and fsQCA

Ferrán Calabuig Moreno2015

Article2015

Predicting future intentions of basketball spectators using SEM and fsQCA

Ferrán Calabuig Moreno · Vicente Prado‐Gascó · Josep Crespo Hervás · Juan Manuel Núñez Pomar · Vicente Añó Sanz

71 citations·0/0 files stored·Journal of Business Research

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Sports, Gender, and Society Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and Identification

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 71 citations exist upstream.

References

1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1980A circumplex model of affect.1996The Behavioral Consequences of Service Quality 1992Measuring Service Quality: A Reexamination and Extension 1974An approach to environmental psychology 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees 1984A Service Quality Model and its Marketing Implications 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

Cited by

2019Assessing the research efficiency of Canadian scholars in the management field: Evidence from the DEA and fsQCA 2017Greening the workplace through social sustainability among co-workers 2018Exploring fitness centre consumer loyalty: differences of non-profit and low-cost business models in Spain 2016Influence of the Virtual Brand Community in Sports Sponsorship 2019The role of passion in the quality-value-satisfaction-intentions chain: linear models and the QCA approach for athletes 2020Understanding on-the-go consumption: A retail mix perspective 2021Sustainable Management of Sports Federations: The Indirect Effects of Perceived Service on Member’s Loyalty 2020How to improve users’ intentions to continued usage of shared bicycles: A mixed method approach

Details

Year2015

Typearticle

Published2015-10-23

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations71

Files0 public / 0

ShelfSports, Gender, and Society

Identifiers

doi10.1016/j.jbusres.2015.10.114

openalex_workW1759430002

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