Information sharing and collaboration in the United States intelligence community: An ethnographic study of the National Counterterrorism Center

Abstract

The National Counterterrorism Center (NCTC) was established to serve as the primary organization in the U.S. Government for the integration, sharing, and analysis of all terrorism and counterterrorism intelligence. To date, no study has sought to illustrate whether and how NCTC overcomes the barriers to information sharing among agencies and the people that comprise them. The purpose of this dissertation is to explore the micro-level ways in which intelligence work is conducted in a post-9/11 world and to examine the circumstances that both facilitate and discourage collaboration. By presenting detailed ethnographic evidence and the in-depth interview perspectives of the people who actually do this work daily, this study provides a sociological analysis and discussion of best practices to help identify ways in which NCTC can move closer to fulfilling its mission.

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