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Efficiency and the Social Services:
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Efficiency and the Social Services: (1991)Efficiency and the Social Services:Visions of excellence in Australian and Canadian human services organizations (1996)Visions of excellence in Aust…A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis (1983)The loyalty effect: The hidden force behind growth, profits, and lasting value (1996)Using the balanced scorecard as a strategic management system (1996)
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  • 1996Visions of excellence in Australian and Canadian human services organizations9 cited

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