Capability maturity for knowledge management

ALFS T. BERZTISS

33 citations0/0 files storedInternational Workshop on Database and Expert Systems Applications (DEXA)

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Knowledge Management and Technology Software Engineering Techniques and Practices Innovation and Knowledge Management

Abstract

The importance of knowledge management and knowledge engineering (KMKE) is now widely recognized. This suggests that greater attention is to be given to formal planning for KMKE activities. To assist in the planning, and to help institutionalize the techniques and activities of KMKE, we introduce a capability maturity model for KMKE. The model is loosely based on the software Capability Maturity Model of the Software Engineering Institute.

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1993Reengineering the corporation: A manifesto for business revolution 1993Process innovation: reengineering work through information technology 1994Process Innovation: Reengineering Work through Information Technology 1994Reengineering the corporation: A manifesto for business revolution 1979Perception, opportunity and profit 1998Toward a technology for organizational memories 1996Software Methods for Business Reengineering

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