Articlediamond2012

A Small-Firm Perspective on the Benefits of Living Labs

Veli-Pekka Niitamo · Mika Westerlund · Seppo Leminen

25 citations0/0 files storedTechnology Innovation Management Review

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Innovative Approaches in Technology and Social Development Service and Product Innovation Open Source Software Innovations

Abstract

IntroductionA key success factor for today’s companies is their ability to integrate customers into the innovation process, both to learn from them and with them (Edvarsson et al., 2010). A growing number of firms pay attention to users and their views as sources of useful feedback, relevant use experiences, important ideas, and new information. Moreover, companies involve

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