What Are They Doing with the Internet?

Abstract

This study investigates the effects of gender, college status, and prior Internet experience on the use of Internet resources. The subjects were 96 patrons randomly selected from those using the Internet terminals at the University Library of the University at Albany, SUNY, during the first two months of 1995. We found that the majority of users shared the following characteristics: they are male undergraduates affiliated with the social sciences and are novice users who have less than six months experience. Respondents felt strongly that the Internet is useful, and has been an important resource for their research and assignments. Users have high expectations of searching capabilities, while they feel neutral or disappointed with browsing. Our findings indicate that libraries should provide access to the Internet. They also suggest that libraries should take the lead in developing searchable indexes and making info-bases better organized for the ease and effectiveness of browsing.

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