Coffee nation: an analysis of jobs in A ustralia's café industry

Angela J. Knox

10 citations0/0 files storedAsia Pacific Journal of Human Resources

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Employment, Labor, and Gender Studies Emotional Labor in Professions Sustainable Development and Policies

Abstract

Using qualitative research this paper examines the characteristics of jobs in A ustralia's bourgeoning café industry. Contrary to overwhelmingly negative ‘ M c J ob’ characterisations, the results indicate that substantial variation in jobs exists. Significant beneficial changes within the industry are producing ‘ M aestro Jobs’ that offer superior pay and benefits, advanced skills and training and expanding progression opportunities. Greater industry‐level vocational training is needed to support the expansion of M aestro J obs and the growth of A ustralia's ‘ground‐breaking’ café industry.

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References

1991Case Study Research: Design and Methods 2008Basics of Qualitative Research (3rd ed.): Techniques and Procedures for Developing Grounded Theory 2011The Sage Handbook of Qualitative Research 1 1996The McDonaldization of Society 2007Human resources in tourism: Still waiting for change 1997Kitchens: The Culture of Restaurant Work.1986McDonald's: Behind The Arches 1996The Rise of Yuppie Coffees and the Reimagination of Class in the United States

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