A milieu for innovation : defining living labs

Abstract

A new trend of user involvement in open innovation processes has emerged. Concurring with this trend the Living Lab concept has been revitalized.This concept has attracted attention lately, but there exist no coherentview. In this paper we discuss and define the concept and propose five keycomponents and five key principles for Living Labs based on experiences fromover 30 development and research projects within two Living Labs, Botnia Living Lab and Halmstad Living Lab. The key components are: ICT &Infrastructure; Management; Partners & Users; Research; and Approach. Thekey principles are: Openness; Influence; Realism; Value; and Sustainability.Our proposed definition of a Living Lab is: A Living Lab is a user-centricinnovation milieu built on every-day practice and research, with an approachthat facilitates user influence in open and distributed innovation processesengaging all relevant partners in real-life contexts, aiming to create sustainable values.

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