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Teaching Helping Relationship Concepts in the Reference Process
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Teaching Helping Relationship Concepts in the Reference Process (1977)Teaching Helping Relationship Concepts in…Reference Communication: Commonalities in the Worlds of Medicine and Librarianship (1996)Reference Communication: Comm…Library science instruction: A credo (1988)Library science instruction: …Before the Answer: Evaluating the Reference Process. (1980)Before the Answer: Evaluating…The Reference Interview; An Annotated Bibliography (1979)The Reference Interview; An A…Client-Centered Therapy (1951)The Presentation of Self in Everyday Life. (1956)The Silent Language (1959)Introduction to Reference Work (1944)Introduction to reference work (1969)Reference Interviews in Public Libraries (1978)The librarian and reference queries : a systematic approach (1980)The Christian Science Monitor (2011)A Chronicle of Higher Education (2017)An Essay Concerning Human Understanding. (1925)The Social Psychology of Groups. (1960)Students' natural use of language for academic library concepts (2006)Transforming the rational perspective on skill development: The Dreyfus model in library reference work (2008)Question-Negotiation and Information Seeking in Libraries (2015)
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  • 1996Reference Communication: Commonalities in the Worlds of Medicine and Librarianship5 cited
  • 1980Before the Answer: Evaluating the Reference Process.2 cited
  • 1979The Reference Interview; An Annotated Bibliography2 cited
  • 1988Library science instruction: A credo1 cited

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