This article reports on a survey of the use of buses in Santa Barbara, California, by 55 persons who are visually impaired (including those who are blind and those who have low vision). Findings on users’ frustrations, potential use of technological aids for travel, and perceptions of and attitudes toward the characteristics of bus services are presented. In addition, differences in the responses of those to whom household cars were and were not available are analyzed, and suggestions for dealing with the participants’ major concerns are provided.
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