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Building profitable customer relationships with data mining
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Building profitable customer relationships with data mining (2000)Building profitable customer relationship…Data mining research for customer relationship management systems: a framework and analysis (2008)Data mining research for cust…A framework for analysis of data quality research (1995)Modeling completeness versus consistency tradeoffs in information decision contexts (2003)CRM done right. (2004)Adoption of CRM technology in multichannel environment: a review (2006‐2010) (2012)
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  • 2008Data mining research for customer relationship management systems: a framework and analysis27 cited

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