Framework for measuring success of construction projects

Albert P.C. Chan

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Construction Project Management and Performance BIM and Construction Integration Value Engineering and Management

Abstract

The construction industry is dynamic in nature. The concept of project success has remained ambiguously defined in the construction industry. Project success means different things to different people. While some authors consider time, cost and quality as the predominant targets, others suggest that success is something more complex. The aim of this report is to develop a framework for measuring success of construction projects. A range of Key Performance Indicators (KPIs), measured both objectively and subjectively is developed. The identification of KPIs helps set a benchmark for measuring the performance of a construction project and provides significant insights into developing a general and comprehensive base for further research.

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References

1999Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria 1996A new framework for determining critical success/failure factors in projects 1996The role of project management in achieving project success 1999Criteria of project success: an exploratory re-examination 1999Critical Success Factors for Different Project Objectives 1992Critical Success Factors for Construction Projects 2002Framework of Success Criteria for Design/Build Projects 1997Project Characteristics for Successful Public-Sector Design-Build

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