Network Access Skills and Equity in the Workplace: Polarization in Social Policy

Abstract

In the area of social policy for information highways, conflicting positions on access and equity in the workplace emerge as workers learn how to exploit new, network-supported social realities on both private and public networks. A growing cleavage between an elite type of user of electronic space and an electronic-worker underclass highlights threats to unprotected information workers in the absence of legislated or guideline-based solutions. What does this imply in terms of the future direction of policy as the costs of Internet access fall and Internet “appliances” proliferate, that is, as the Internet becomes a consumer’s medium like television? Will the special skills of the “cognitive elite” become articulated exclusively to that type of worker? Can government action alleviate the exploitation of one group of worker by another when endless variations in tactics and forms of social exploitation reproduce themselves in electronic forms within and between organizational networks?

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