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The Continuing Mismatch Between IT Governance Theory and Practice: Results from a Delphi Study with CIO’s

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Information Technology Governance and Strategy Outsourcing and Supply Chain Management Information Systems Education and Curriculum Development

Abstract

Despite all efforts in the last decennium, IT governance continues to be a "top 10" issue for CIO’s. The goal of our research program is to determine which disciplines and frameworks are used for IT governance and which streams in IT governance literature do best align with current practices. This study describes the results of a literature review and Delphi study of IT governance effectiveness and maturity and assesses the (mis)match between IT governance theory and practice. The Delphi study was conducted with a group of 14 CIO’s of mid-sized and larger organizations. Based on the literature review and Delphi study, results show that six IT governance streams can be distinguished. We conclude that these six streams are an effective way to study the variety of IT governance practices. The study further concludes that there still exists a mismatch between IT governance theory and practice.

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References

2004IT Governance: How Top Performers Manage IT Decision Rights for Superior Results 2002The impact of ERP on supply chain management: Exploratory findings from a European Delphi study 2008Information Technology Governance in Information Technology Investment Decision Processes: The Impact of Investment Characteristics, External Environment, and Internal Context1 2006Attempting to Define IT Governance: Wisdom or Folly?2005IT Governance Structures, Processes and Relational Mechanisms: Achieving IT/Business Alignment in a Major Belgian Financial Group 2005From conformance to performance: The corporate responsibilities continuum 2003An extended platform logic perspective of IT governance: managing perceptions and activities of IT 2009Exploring IT Governance in Theory and Practice in a Large Multi-National Organisation in Australia

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2022Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity

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