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Role of Inventory Management on Customer Satisfaction among the Manufacturing Firms in Kenya: A Case Study of Delmonte Kenya
11 references·1 citing·51 second hop
Role of Inventory Management on Customer Satisfaction among the Manufacturing Firms in Kenya: A Case Study of Delmonte Kenya (2014)Role of Inventory Management on Customer …Customer Satisfaction and Stock Returns Risk (2009)Customer Satisfaction and Sto…The Cost of Customer Satisfaction: A Framework for Strategic Cost Management in Service Industries (2007)The Cost of Customer Satisfac…Inventory Management and Its Effects on Customer Satisfaction (2007)Inventory Management and Its …Design for Cost: Module-Based Mass Customization (2007)Design for Cost: Module-Based…Matching Suplly With Demand An Introduction to Operations Management (2006)Matching Suplly With Demand A…Understanding Firms’ Customer Satisfaction Information Usage (2005)Understanding Firms’ Customer…Export market information use, organizational knowledge, and firm performance (2003)Export market information use…From supply to demand chain management: efficiency and customer satisfaction (2002)From supply to demand chain m…The Handbook of Logistics and Distribution Management (2001)The Handbook of Logistics and…USING THE BALANCED SCORECARD TO MEASURE SUPPLY CHAIN PERFORMANCE. (2000)USING THE BALANCED SCORECARD …Inventory management : principles, concepts and techniques (2000)Inventory management : princi…Effects of supply chain collaboration on customer loyalty for household electronic appliances in Vietnam (2022)Effects of supply chain colla…The balanced scorecard : measures that drive performance (1992)Using the balanced scorecard as a strategic management system (1996)What is the Right Supply Chain for Your Product (1997)Defining the concept of supply chain quality management and its relevance to academic and industrial practice (2004)A review of performance measurement: Towards performance management (2005)Responsive supply chain: A competitive strategy in a networked economy☆ (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)A Dynamic Theory of Organizational Knowledge Creation (1994)The Knowledge-Creating Company (1995)The effect of human capital, social capital, and perceptual values on nascent entrepreneurs’ export intentions (2011)A comparative analysis of machine learning systems for measuring the impact of knowledge management practices (2012)Organisational learning capability, product innovation performance and export intensity (2012)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Whence Consumer Loyalty? 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this work references cited by second hop

References

  • 2000USING THE BALANCED SCORECARD TO MEASURE SUPPLY CHAIN PERFORMANCE.620 cited
  • 2001The Handbook of Logistics and Distribution Management564 cited
  • 2002From supply to demand chain management: efficiency and customer satisfaction546 cited
  • 2009Customer Satisfaction and Stock Returns Risk279 cited
  • 2005Understanding Firms’ Customer Satisfaction Information Usage268 cited
  • 2006Matching Suplly With Demand An Introduction to Operations Management103 cited
  • 2003Export market information use, organizational knowledge, and firm performance96 cited
  • 2007Design for Cost: Module-Based Mass Customization73 cited
  • 2007The Cost of Customer Satisfaction: A Framework for Strategic Cost Management in Service Industries53 cited
  • 2000Inventory management : principles, concepts and techniques38 cited
  • 2007Inventory Management and Its Effects on Customer Satisfaction33 cited

Cited by

  • 2022Effects of supply chain collaboration on customer loyalty for household electronic appliances in Vietnam9 cited

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