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Information Technology Enabled Process Outsourcing and Reengineering: Case Study of a Mortgage Bank
6 references·1 citing·22 second hop
Information Technology Enabled Process Outsourcing and Reengineering: Case Study of a Mortgage Bank (2004)Information Technology Enabled Process Ou…Business Process Outsourcing: The Promise of the Enterprise Partnership Model (2009)Business Process Outsourcing:…Transforming a back-office function: lessons from BAE Systems' experience with an enterprise partnership (2003)Transforming a back-office fu…Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives (1999)Strategic Outsourcing: A Stru…Form Follows Function: The Transformation of Banking (1996)Form Follows Function: The Tr…Reengineering Work: Don’t Automate, Obliterate (1990)Reengineering Work: Don’t Aut…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Business process outsourcing: a strategic review on Indian perspective (2012)Business process outsourcing:…Process innovation: reengineering work through information technology (1993)Strategy and the Internet. (2001)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Core IS Capabilities for Exploiting Information Technology (1998)Offshore BPO at large captive operations in India (2009)A typology and meta-analysis of outsourcing relationship frameworks (2014)Information Technology As A Factor Of Production: The Role Of Differences Among Firms (1995)Information Technology and Productivity: A Review of the Literature (1996)Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence (1999)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Outsourcing in China: opportunities, challenges and lessons learned (2009)Are Foreign IT Workers Cheaper? U.S. Visa Policies and Compensation of Information Technology Professionals (2010)Success and failure factors of Shared Services: An IS literature analysis (2011)Self-Service Banking: Value Creation Models and Information Exchange (2001)Towards ubiquitous information supply for individual investors: A decision support system design (2009)The role of banks in the mobile payment ecosystem (2012)Outsourcing: assessing the risks and benefits for organisations, sectors and nations (2005)A review of outsourcing from the resource‐based view of the firm (2006)30+ years of research and practice of outsourcing – Exploring the past and anticipating the future (2009)
this work references cited by second hop

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1990Reengineering Work: Don’t Automate, Obliterate2,922 cited
  • 1999Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives361 cited
  • 2003Transforming a back-office function: lessons from BAE Systems' experience with an enterprise partnership36 cited
  • 1996Form Follows Function: The Transformation of Banking35 cited
  • 2009Business Process Outsourcing: The Promise of the Enterprise Partnership Model22 cited

Cited by

  • 2012Business process outsourcing: a strategic review on Indian perspective10 cited

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