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Sales technology within the salesperson's relationships: A research agenda · Study

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ArticleSales technology within the salesperson's relationships: A research agenda

John F. Tanner2005

Article2005

Sales technology within the salesperson's relationships: A research agenda

John F. Tanner · Shannon H. Shipp

48 citations·0/0 files stored·Industrial Marketing Management

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Corporate Governance and Management Customer Service Quality and Loyalty Digital Innovation in Industries

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References

1987Developing Buyer-Seller Relationships 1994The Capabilities of Market-Driven Organizations 2001The Loyalty Effect 2000On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing 1986Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness 2003The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration 1999Personal Selling and Sales Management: A Relationship Marketing Perspective 1933The Shape of Things to Come

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2009Knowledge sharing and customer relationship management in the travel service alliances 2016Exploring buyer-seller dyadic perceptions of technology and relationships 2006Matching high‐tech and high‐touch in supplier‐customer relationships 2024Conceptualizing an integrative typology of sales enablement strategy

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Year2005

Typearticle

Published2005-04-13

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations48

Files0 public / 0

ShelfCorporate Governance and Management

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doi10.1016/j.indmarman.2004.09.011

openalex_workW1963671246

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