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Negotiating meaning of shared information in service system encounters · Study

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ArticleNegotiating meaning of shared information in service system encounters

Jeanette Blomberg2008

Article2008

Negotiating meaning of shared information in service system encounters

Jeanette Blomberg

35 citations·0/0 files stored·European Management Journal

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Outsourcing and Supply Chain Management Customer Service Quality and Loyalty Information Systems Theories and Implementation

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References

1999Epistemic cultures: how the sciences make knowledge 2000The Social Life of Information 1992The De-scription of Technical Objects 1995Handbook of Science and Technology Studies 2004The future of competition: co-creating unique value with customers 1989Collaborate with your competitors and win 2007Fundamentals of service science 2007Steps toward a science of service systems

Cited by

2014The emergent role of value representation in managing business relationships 2011Service Dominant Logic and Service Science: A Contribute Deriving from Network Theories 2022The evolution of service systems to service ecosystems: A literature review 2009Review of Services Science and possible application in rail maintenance 2010Information systems outsourcing: a Delphi study from Spain 2009Managing Service Quality within the Knowledge-Based Economy: Opportunities and Challenges

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Year2008

Typearticle

Published2008-07-08

VenueEuropean Management Journal

ISSN-L0263-2373

Languageen

Citations35

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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doi10.1016/j.emj.2008.05.004

openalex_workW1963916610

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2015

An Anthropology of Services: Toward a Practice Approach to Designing Services

2018Service ecosystems: insights from a wedding