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Towards framework for knowledge management implementation

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References

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1999A critical review of knowledge management models382 cited
1999Modular Architectures in the Marketing Process292 cited
1998Using AI in knowledge management: knowledge bases and ontologies281 cited
1998Virtual teams: reaching across space, time, and organizations with technology272 cited
2003

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Application of knowledge management technology in customer relationship management

224 cited

Cited by

2009Soft‐system knowledge management framework for new product development39 cited
2015Analyzing the Literature on Knowledge Management Frameworks: Towards a Normative Knowledge Management Classification Schema30 cited