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An Investigation of Team Information Processing in Service Teams: Exploring the Link between Teams and Customers
16 references·4 citing·26 second hop
An Investigation of Team Information Processing in Service Teams: Exploring the Link between Teams and Customers (2003)An Investigation of Team Information Proc…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Testing Structural Equation Models. (1995)Testing Structural Equation M…A Meta-Analysis of Cronbach's Coefficient Alpha (1994)A Meta-Analysis of Cronbach's…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Structural Equations with Latent Variables. (1991)Structural Equations with Lat…Collaborating: Finding Common Ground for Multiparty Problems (1990)Collaborating: Finding Common…Top management and innovations in banking: Does the composition of the top team make a difference? (1989)Top management and innovation…MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS. (1989)MAKING FAST STRATEGIC DECISIO…LISREL 7 : a guide to the program and applications (1989)LISREL 7 : a guide to the pro…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Estimating within-group interrater reliability with and without response bias. (1984)Estimating within-group inter…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Significance tests and goodne…The Social Psychology of Organizations. (1979)The Social Psychology of Orga…A Conceptual Framework for the Design of Organizational Control Mechanisms (1979)A Conceptual Framework for th…The impact of a sales team’s perceived entitativity on customer satisfaction (2018)The impact of a sales team’s …The effect of teams on customer knowledge processing, esprit de corps and account performance in international key account management (2013)The effect of teams on custom…Linking Employee Confidence to Performance: A Study of Self-Managing Service Teams (2006)Linking Employee Confidence t…Drivers of Team Performance: What Do We Know and What Have We Still To Learn? (2004)Drivers of Team Performance: …Statistical Theories of Mental Test Scores (1969)Intraclass correlations: Uses in assessing rater reliability. (1979)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite (1997)Answers to 20 Questions About Interrater Reliability and Interrater Agreement (2007)Is the CVI an acceptable indicator of content validity? Appraisal and recommendations (2007)Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Comparative fit indexes in structural models. (1990)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Power analysis and determination of sample size for covariance structure modeling. (1996)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)lavaan : An R Package for Structural Equation Modeling (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)A Dynamic Theory of Organizational Knowledge Creation (1994)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1992Alternative Ways of Assessing Model Fit27,192 cited
  • 1980Significance tests and goodness of fit in the analysis of covariance structures.19,061 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 1979The Social Psychology of Organizations.12,235 cited
  • 1995Testing Structural Equation Models.8,211 cited
  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 1984Estimating within-group interrater reliability with and without response bias.4,773 cited
  • 1989MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS.3,816 cited
  • 1989LISREL 7 : a guide to the program and applications3,777 cited
  • 1979A Conceptual Framework for the Design of Organizational Control Mechanisms3,692 cited
  • 1994A Meta-Analysis of Cronbach's Coefficient Alpha3,020 cited
  • 1989Top management and innovations in banking: Does the composition of the top team make a difference?

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2,950 cited
  • 1990Collaborating: Finding Common Ground for Multiparty Problems2,683 cited
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    • 2004Drivers of Team Performance: What Do We Know and What Have We Still To Learn?69 cited
    • 2006Linking Employee Confidence to Performance: A Study of Self-Managing Service Teams64 cited
    • 2018The impact of a sales team’s perceived entitativity on customer satisfaction27 cited
    • 2013The effect of teams on customer knowledge processing, esprit de corps and account performance in international key account management26 cited