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Content analysis is used to identify and record the meaning of documents and other forms of communication in a systematic and quantitative way. This article surveys how content analysis is being used in library and information science research. Key methodological concerns are also addressed. Care is required in selecting samples of materials to be analyzed, in selecting categories for analysis, and in eliminating any researcher bias from the analysis. If employed in a rigorous manner, content analysis can be used fruitfully to address many questions in library and information science research
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