IT-Supported Business Performance and E-Commerce Application in SMEs

Chen Qing-yi · Ning Zhang

9 citations0/0 files storedJournal of Electronic Commerce in Organizations

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E-commerce and Technology Innovations SMEs Development and Digital Marketing Digital Innovation in Industries

Abstract

As E-commerce is developing in China, using E-commerce becomes more important to small and medium enterprise (SMEs). The small business has several advantages, including low cost and the ability to begin on a part-time basis. E-business technology can strengthen these advantages. In this paper, the authors introduce the ECRM and E-business strategy in enterprise and use VAR model to analyze how E-Business Application affects business performance in emerging countries like China. The results show that E-business application can improve the sales performance of small business, and E-business is an important factor to success.

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References

2004Electronic commerce adoption: an empirical study of small and medium US businesses 2004Factors Impacting the Adoption of the Internet among SMEs 2005Identifying critical issues in enterprise resource planning (ERP) implementation 2003Strategic Uses of E-Commerce by SMEs in the East of England 2004E-Commerce Infrastructure Success Factors for Small Companies in Developing Economies 2012The impact of e-commerce on Taiwanese SMEs: Marketing and operations effects 2003Business value of B2B electronic commerce: the critical role of inter-firm collaboration 1999Electronic Commerce and the Future for SMEs in a Global Market-Place: Networking and Public Policies

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