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Optimal Uniform Pricing Strategy of a Service Firm When Facing Two Classes of Customers
16 references·4 citing·39 second hop
Optimal Uniform Pricing Strategy of a Service Firm When Facing Two Classes of Customers (2013)Optimal Uniform Pricing Strategy of a Ser…Optimal Design of Queueing Systems (2009)Optimal Design of Queueing Sy…Pricing and Priority Auctions in Queueing Systems with a Generalized Delay Cost Structure (2004)Pricing and Priority Auctions…Monopoly pricing when customers queue (2004)Monopoly pricing when custome…Price and delay competition between two service providers (2003)Price and delay competition b…Price and Service Discrimination in Queuing Systems: Incentive Compatibility of Gcμ Scheduling (2000)Price and Service Discriminat…Equilibrium Threshold Strategies: The Case of Queues with Priorities (1997)Equilibrium Threshold Strateg…APPROXIMATIONS FOR THE GI/G/m QUEUE (1993)APPROXIMATIONS FOR THE GI/G/m…Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue (1990)Optimal Incentive-Compatible …Consumer Information in Markets with Random Product Quality: The Case of Queues and Balking (1986)Consumer Information in Marke…Individual versus Social Optimization in the Allocation of Customers to Alternative Servers (1983)Individual versus Social Opti…Approximations in finite-capacity multi-server queues by Poisson arrivals (1978)Approximations in finite-capa…Individual versus Social Optimization in Exponential Congestion Systems (1977)Individual versus Social Opti…Queueing Systems. Volume 1: Theory (1975)Queueing Systems. Volume 1: T…Congestion Tolls for Poisson Queuing Processes (1975)Congestion Tolls for Poisson …Individual and Social Optimization in a Multiserver Queue with a General Cost-Benefit Structure (1972)Individual and Social Optimiz…The Regulation of Queue Size by Levying Tolls (1969)The Regulation of Queue Size …Pricing for services with cross-segment externalities, capacity constraints, and competition (2023)Pricing for services with cro…Capacity reallocation via sinking high-quality resource in a hierarchical healthcare system (2021)Capacity reallocation via sin…Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution (2019)Priority Service Pricing with…Pricing in a Transportation Station with Strategic Customers (2017)Pricing in a Transportation S…Stability in Competition (1929)The Theory of Industrial Organization (1988)Stability in Competition (1990)Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions? (2011)Efficient Ignorance: Information Heterogeneity in a Queue (2017)Sharing Delay Information in Service Systems: A Literature Survey (2017)Poisson Arrivals See Time Averages (1982)The Queueing Network Analyzer (1983)Applied Probability and Queues (1987)Server Staffing to Meet Time-Varying Demand (1996)Reverse logistics network design with stochastic lead times (2005)Coping with Time‐Varying Demand When Setting Staffing Requirements for a Service System (2007)A Proof for the Queuing Formula: L = λ W (1961)User Delay Costs and Internal Pricing for a Service Facility (1990)Analysis and Comparison of Queues with Different Levels of Delay Information (2007)Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (2010)An Equilibrium Queuing Model of Bribery (1985)Auction Theory: A Guide to the Literature (1999)Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay (2013)Measuring the Effect of Queues on Customer Purchases (2013)Food Delivery Service and Restaurant: Friend or Foe? (2019)Optimal Operating Policies for M / G /1 Queuing Systems (1968)The Traffic Assignment Problem for Multiclass-User Transportation Networks (1972)Optimal Service Speeds in a Competitive Environment (1992)Pricing and Capacity Decisions for a Service Facility: Stability and Multiple Local Optima (1992)Obtaining Fast Service in a Queueing System via Performance-Based Allocation of Demand (2007)To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003)On-Demand Service Platforms (2016)“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk (2011)Signaling Quality via Queues (2011)How Do Delay Announcements Shape Customer Behavior? An Empirical Study (2016)Capacity Choice and Allocation: Strategic Behavior and Supply Chain Performance (1999)Pricing of Conspicuous Goods: A Competitive Analysis of Social Effects (2005)A Markov Modulated Characterization of Packetized Voice and Data Traffic and Related Statistical Multiplexer Performance (1986)Queueing-blocking system with two arrival streams and guard channels (1988)Queueing theory in manufacturing systems analysis and design: A classification of models for production and transfer lines (1996)Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes (2011)Strategic joining in M/M/1 retrial queues (2013)Optimal Price/Lead-Time Menus for Queues with Customer Choice: Segmentation, Pooling, and Strategic Delay (2016)
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References

  • 1975Queueing Systems. Volume 1: Theory1,964 cited
  • 1969The Regulation of Queue Size by Levying Tolls1,227 cited
  • 1990Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue548 cited
  • 1975Congestion Tolls for Poisson Queuing Processes492 cited
  • 1993APPROXIMATIONS FOR THE GI/G/m QUEUE408 cited
  • 1986Consumer Information in Markets with Random Product Quality: The Case of Queues and Balking196 cited
  • 2009Optimal Design of Queueing Systems190 cited
  • 2004Pricing and Priority Auctions in Queueing Systems with a Generalized Delay Cost Structure189 cited
  • 2004Monopoly pricing when customers queue166 cited
  • 1983Individual versus Social Optimization in the Allocation of Customers to Alternative Servers164 cited
  • 1972Individual and Social Optimization in a Multiserver Queue with a General Cost-Benefit Structure157 cited
  • 1978Approximations in finite-capacity multi-server queues by Poisson arrivals139 cited
  • 1977Individual versus Social Optimization in Exponential Congestion Systems139 cited
  • 1997Equilibrium Threshold Strategies: The Case of Queues with Priorities131 cited
  • 2000Price and Service Discrimination in Queuing Systems: Incentive Compatibility of Gcμ Scheduling

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130 cited
  • 2003Price and delay competition between two service providers103 cited
  • Cited by

    • 2021Capacity reallocation via sinking high-quality resource in a hierarchical healthcare system29 cited
    • 2017Pricing in a Transportation Station with Strategic Customers27 cited
    • 2019Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution25 cited
    • 2023Pricing for services with cross-segment externalities, capacity constraints, and competition12 cited