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New Zealand has a long history of negotiation assistance to collective bargaining parties, and this paper assesses two contemporary experiments in this tradition. Negotiation of Police pay and conditions is assisted by the simultaneous involvement of mediation and arbitration, with the maturation of the negotiation process in recent years seeing a gradual shift in influence from the mediator to the arbitrator. Assistance to other negotiating parties getting into difficulty is available, where mediation has failed, through an evolving ‘facilitation’ process. Of several approaches tested in the name of ‘facilitation’, conciliation in the New Zealand tradition is assessed as providing the most effective assistance to settlement for bargaining parties, while both conciliation and adjudication approaches to facilitation can have a more strategic impact on bargaining impasses.
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