A Study of Partially Distributed Work Groups

Abstract

This study explores an emerging work arrangement, the partially distributed work group, in which one member is separated from the “core” group but linked via communication and computer support. Partially distributed groups may well interact differently from those that are either fully co-located or fully distributed. In light of that possibility, the study examined the effects of providing various types of media support in addition to computer support over four sessions. Results indicate that media perceptions do not differ between remote and co-located members. Perceptions of remote and co-located members improve over time. Perceptions of remote members dropped, though not significantly,—relative to those of co-located members—at the midpoint of the exercise. Our data suggest that future studies could find remote participants to be hypersensitive to media deficiencies. Although performance did not depend on type of media used, groups using richer media felt their medium was more effective.

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