SME-based collaborative supply chain management: the impact of information technologies

David Chien Liang Kuo · Wen Hsien Chen · Martin T. Smits

32 citations0/0 files storedInternational Journal of Management and Enterprise Development

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Quality and Supply Management Supply Chain and Inventory Management Collaboration in agile enterprises

Abstract

The study aims to provide insight on how Small-and-Medium sized Enterprises (SMEs) adjust Supply Chain Management (SCM) in response to the introduction of Information Systems (ISs). An analysis of a three-tier, SME-based Supply Chain (SC) in the Taiwanese nylon fibre market is conducted. Based on this case study, a schema of IT-enabled collaborative SCM of SMEs is built. From the findings, ISs, information sharing, and performance metrics do facilitate implementation of business strategies, leading to synchronised SC operations and improved performance. In contrast, shared SC performance measures and SC-wide IT planning and strategy are not critical successful factors for SME-based collaborative SCM. As well, although it is argued, that advanced Inter-Organisational Systems (IOSs) are essential for SCM, they are found to be unnecessary for performance improvement in this studied SC. Finally, we find no support for the e-market hypothesis in this textile industry market structure.

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References

1984Case Study Research: Design and Methods 1994Developmental Processes of Cooperative Interorganizational Relationships 1999Strategic alignment: Leveraging information technology for transforming organizations 1991Studying Information Technology in Organizations: Research Approaches and Assumptions 1987Electronic markets and electronic hierarchies 2003Performance metrics in supply chain management 2002IT alignment and firm performance in small manufacturing firms 1998Uses and Consequences of Electronic Markets: An Empirical Investigation in the Aircraft Parts Industry*

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