Article2007

CIOs' perspectives of critical success factors in ERP upgrade projects

66 citations0/0 files storedEnterprise Information Systems

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ERP Systems Implementation and Impact Information Technology Governance and Strategy Corporate Governance and Management

Abstract

Enterprise resource planning systems have required significant upgrades in the 21st century as many of the systems obtained prior to 2000 have become outdated due to vendor changes. SAP and Oracle have emerged as dominant vendors, and SAP has announced discontinuance of support in the future for its primary R/3 system. This study reports interviews with the chief information officers (CIOs) of 15 institutions that have undergone (or are undergoing) enterprise system upgrades, with focus on discussion of major critical success factors for ERP upgrade projects.

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References

1998Putting the enterprise into the enterprise system.2002The critical success factors for ERP implementation: an organizational fit perspective 2002Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change 2002Enterprise resource planning: A taxonomy of critical factors 2002Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors 2004A framework of ERP systems implementation success in China: An empirical study 2005Identifying critical issues in enterprise resource planning (ERP) implementation 2001Enterprise Resource Planning Systems Research: An Annotated Bibliography

Cited by

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