Building Knowledge From Organizational Experience: Approaches and Lessons Learned From US Army Base Camp Workshops

Abstract

:Capturing, transferring, and building upon knowledge in an organization is a difficult but necessary function to ensure the organization continues to learn and grow. This article discusses how a large organization with disparate operating elements can learn from experience. This is illustrated through a case study of the US Army enhancing learning for its organizations involved in developing base camps to support military forces worldwide. This was done through a series of workshops that led to the creation of a knowledge management system. Knowledge management provides useful methods and tools to improve learning in organizations, which can help facilitate change. The engineering manager can use this article and the lessons learned from our base camp experience as a framework to enhance learning in an organization whose functional elements are varied in terms of mission and location.

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